Baristas working behind the counter of a contemporary specialty cafe
The operating system for hospitality

Run every shift.
From one connected system.

Cuply connects your people, orders and daily operations — from clock-in to customer handoff.

TEAM · LIVE
8 Active
1 Late2 On Break
ORDER #184
Iced Latte · Oat Milk
03:18Preparing
OPENING
8 / 10
The problem & solution

Every shift carries too much on its own.

Paper checklists, disconnected screens and verbal handovers make a busy operation harder to see, manage and repeat.

01
Work disappears between teams.

Orders, attendance and shift notes live in separate places — or not at all.

02
Standards depend on memory.

Opening, preparation and close vary when workflows are not visible in the moment.

03
Managers get the story too late.

Reports arrive after the shift instead of giving teams a live operating picture.

Cuply puts the whole shift on one live operating layer.

PTS verifies the team, MDS moves the order and CMS keeps standards visible — from the first clock-in to the final report.

Connected in real time

One system gets the whole shift moving.From people to reporting.

Staff arrive. Orders enter. Stations prepare. Managers coordinate. Locations report. Cuply connects every step — with a signal each team can act on.

01
CLOCK-IN
02
ORDER
03
ROUTING
04
PREPARATION
05
HANDOFF
06
REPORTING
One shift through Cuply

One shift.
One connected flow.

Follow the same operational signal from opening workflow to final close.

Opening-shift staff member using a shared tablet in a cafe
Opening

The day starts with a standard.

Manager starts the opening workflow.

Opening Checklist3 / 4
POS online
Fridge temperature
Espresso calibration
Outdoor seating
Barista clocking in at the staff station
Team

Everyone arrives in context.

Attendance is verified at the venue, without slowing the opening routine.

Live AttendanceVerified
Sarah
GPS verified
08:01
David
QR verified
08:02
Kitchen and bar staff preparing orders at separate stations
Order #184

One order. Two stations. No confusion.

Iced Latte routes to the bar while the croissant routes to the kitchen.

Order routing10:14
BARIced Latte
KITCHENCroissant
Both stations completeReady
Cafe manager reviewing operations on a tablet
Shift handover

The next team starts informed.

Operational context moves with the shift, not with a scrap of paper.

Handover note15:02
Low oat milk inventory.
Espresso grinder recalibrated.
Outdoor section closes at 18:00.
Cafe bar at the end of an operating day
Closing

Nothing is left to assumption.

The final close is recorded, complete and ready to report.

Closing ChecklistComplete
10 / 10
The Cuply platform

Three systems.
One operation.

Modular where your business needs flexibility. Connected where the shift needs clarity.

Staff member clocking in on a shared cafe tablet
CLOCK INGPS verified
08:57
Sarah Morgan
People · Cuply PTS

Your team,
in sync with every shift.

GPS / QRSchedulingAttendanceTimesheets
See PTS details
Bar and kitchen teams working from a live order queue
ORDER #184Preparing
BAR · 02:41Iced Latte
KITCHEN · 03:12Croissant
Orders · Cuply MDS

Every order knows
where it needs to go.

QR orderingKDS / BDSDayparting86 updates
See MDS details
Cafe manager using a tablet beside the preparation area
Opening Checklist8 / 10
Recipe SOP
Shift Handover
Incident Report
Operations · Cuply CMS

Turn daily routines
into repeatable standards.

ChecklistsSOPsHandoversCompliance
See CMS details
Product details

Three focused systems.
One shared source of truth.

Start with the layer that carries the most pressure today, then connect the rest of your operation when it is ready.

CUPLY PTS01 / PEOPLE

Personnel tracking that meets the team where work starts.

Build reliable attendance and shift visibility without adding friction to opening.

  • Dynamic GPS geofencing and in-store QR check-in
  • Visual drag-and-drop shift planning with conflict alerts
  • Live manager view of presence, lateness and leave
  • One-click payroll exports for Excel, CSV and PDF
CUPLY MDS02 / ORDERS

Menus and order displays that react to the pace of service.

Give customers, baristas and kitchen teams the same clear version of the order.

  • Cloud digital signage with time-based dayparting
  • QR ordering and interactive table menus
  • Station-based KDS and BDS routing
  • Instant out-of-stock and 86 updates across the system
CUPLY CMS03 / STANDARDS

Operations that are clear, repeatable and ready to scale.

Put the workflow, checklist and decision context where the work actually happens.

  • Opening and close workflows for every location
  • SOP and recipe guidance for daily execution
  • Shift handovers, incident logs and audit trails
  • Role-aware controls for groups and franchise teams
AI-powered automation

Less chasing. Better preparation. Smarter decisions.

Cuply turns the operational signals already created during the shift into useful prompts: where preparation will bottleneck, what needs attention and where a manager can act first.

CUPLY INTELLIGENCELIVE SIGNALS
PREPARATION FORECAST · 10:05

Bar will reach peak load in 18 minutes.

Reassign one trained team member from floor support to bar before the queue forms.

OPERATING STANDARD · TODAY

Two close steps need attention before handover.

Surface the open checks to the closing lead instead of finding them in the next-day report.

04:12Prep time trend
2Standards to review
1Staffing prompt
Active kitchen pass with orders moving through preparation
Live order flow

From order received
to customer ready.

Cuply keeps bar and kitchen moving from the same source of truth.

KADIKÖY · LIVE QUEUEAll stations online
#184 · 2 ITEMS03:42

Iced Latte

Oat milk · No sugar

BAR

Croissant

Warm

KITCHEN · PREPARING
#18502:17

Cappuccino

BAR · READY
#18601:43

Turkey Sandwich

KITCHEN · NEW
Average Prep Time
04:12
Orders Completed
184
Delayed
3
Cuply CMS

Instructions where
the work happens.

Deliver consistent execution without relying on memory, paper notes or verbal instructions.

Operations manager reviewing standards at the cafe preparation station
ICED LATTERecipe SOP
STEP 118g espresso
STEP 228 sec extraction
STEP 3180ml oat milk
STEP 4Fill with ice
SOP UPDATED
Updated by Operations Manager · Today, 08:14
Live workforce operations

Know who's here.
Know what's next.

Barista verifying attendance at the cafe staff station
Live AttendanceLive
8
Active
2
Break
Late1
TODAYTuesday · 03 Sep
Sarah
Barista
08:00–16:00ActiveGPS
David
Kitchen
09:00–17:00ActiveQR
Amir
Barista
09:00–17:00LatePIN
GPS / QRShift planningOvertimeTimesheets
Explore Personnel Tracking →
Multi-location operations

One standard.
Across every location.

See staffing, preparation and operational readiness across the business — without losing the branch-level detail.

ALL LOCATIONS · ISTANBUL
Open · On standard

Kadıköy

94%Operational Score
Staff12 / 13
Prep Time03:58
Checklist100%

Opening and food-safety checks complete. One scheduled team member has not arrived.

Built for hospitality

Designed around how your business actually runs.

Cuply gives each hospitality model the controls it needs, without breaking the shared operating picture.

01 · SPECIALTY COFFEE

Specialty coffee shops

Extraction SOPs, grinder calibration, rush-hour station pacing and a team that starts the day on the same standard.

02 · BAKERIES

Bakeries & patisserie

Batch preparation, early-morning schedules, allergen checks and the live handoff between production and service.

03 · MULTI-BRANCH

Multi-branch cafe chains

One operating view across locations, paired with branch-level readiness, control and accountability.

Connected by design

Cuply fits the operation you already run.

Connect POS, payment, menu data, digital scales and accounting tools around the shift while Cuply remains the operational source of truth.

CUPLY
POS
PAYROLL
KDS / BDS
MENU + STOCK
Packaged to grow with you

Choose the operating layer your business needs today.

Monthly plans scale with your people, screens and locations. We will map the right configuration in a short walkthrough.

STARTER · BOUTIQUE & KIOSK

Starter

For compact cafes and kiosks that want a reliable daily rhythm from the first shift.

Up to 10 people · Single location
  • Core opening and closing checklists
  • Basic personnel tracking
  • Single live order queue
  • Daily operating report
ENTERPRISE · CHAINS & GROUPS

Enterprise

For multi-branch businesses that need centralized standards without losing local control.

Multi-location · Organization controls
  • Everything in Growth
  • Centralized branch monitoring
  • Role and franchise permissions
  • Audit history and deployment support
Blog & learning

Useful lessons from the work behind the counter.

Explore the resource library →

A practical guide to reducing ingredient waste in coffee shops.

Turn everyday checks into visible actions before cost becomes a month-end surprise.

How to bring human error in staff scheduling close to zero.

Use clear shift structure, conflict signals and simple handovers to protect the team.

How KDS can raise service speed across cafe chains.

What changes when every station sees the same live order context.

Standardizing opening and closing checklists: an SOP introduction.

A useful starting point for teams moving away from paper and verbal routines.

About Cuply

Built from software discipline and the real pace of hospitality.

Cuply brings operational clarity to the place where service, people and standards meet. It is made for teams that want every location to feel consistent without feeling rigid.

Contact

Map Cuply to your operation.

Tell us about your team, locations and the operational pressure you want to remove first.

Help center

Guidance for every role.

Product documentation, implementation guides, video walkthroughs and answers for managers and teams.

Browse product guides →
The operating system behind every shift

See your operation
as one connected system.

Bring your team, orders and daily standards into one live operational layer.